Database Deployment Maintenance- Tutor Portal & Internal CRM from 2021-11-08 09:00 PM EDT to 2021-11-09 02:43 AM EDT
Scheduled maintenance
Customer Management System & Internal Portal
Tutor Portal
2021-11-08 09:00 PM EDT
· 5 hours, 43 minutes
Updates
Resolved
November 9, 2021 · 02:43 AM EDT
Maintenance is now complete with successful updates all around. If you run into any unexpected behavior, please reach out to us at portal_help@studypoint.com. Otherwise, thanks for your patience as we continue to improve. Have a great night!
Scheduled
November 8, 2021 · 07:12 PM EDT
We will begin scheduled maintenance to the tutor portal and internal database system at 9 pm eastern on Monday November 8th. If you have a tutor session while the tutor portal is down, you can access the whiteboard system at https://whiteboard.prepnow.com. If you have additional questions or are unsure how to login from there, please see our outage documentation. The student portal will be untouched during this time. Please reach out to portal_help@studypoint.com if you have any questions or concerns.
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