Tutor Reporting 504 Gateway Error on Whiteboard
Major incident
Online Whiteboard
2020-11-04 01:02 PM EDT
· 49 minutes
Updates
Investigating
November 4, 2021 · 11:24 AM EDT
This seems to be resolving after some changes that we made on our end. Please let me know if you see any unexpected behavior within the system and we’ll continue monitoring. Thank you for your patience. - JP
Investigating
November 4, 2021 · 11:24 AM EDT
Confirmed that the issues we often see on Monday’s are happening today as well. We’ve found that once you are in, you should see continued success loading pages, so if you’re in, stay in, but we’re working to get you more access asap. Thanks for your patience. - JP
Please see the outage documentation for alternative access.
Issue
November 4, 2021 · 11:24 AM EDT
We’re hearing about an issue where tutors are reporting 504 gateway errors while accessing the whiteboard. Please see the outage documentation for alternative access.
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